24/7 Helpdesk and Tailored Support

The long term success of any new technology investment depends on the quality of the ongoing support you receive. Choosing the right provider is however sometimes a difficult thing for a business to get right. What we know is that understanding your own business needs is an essential part of this process

  • Do you have a skills gap which needs to be filled or perhaps need some more specialist support?
  • What level of cover will you need – adhoc, daily, onsite…the options are unlimited?
  • Do you need a fully managed service or can existing resource be trained on the new solution?
  • Are you confident that services and technologies you have selected are reliable, sustainable and high quality?

At Everything Voice, we have the right combination of experience, qualifications and expertise to enable our voice and IT infrastructure consultants to support the most simple through to the most complex communications solutions out there. By focussing on a hand picked range of enterprise class products and technologies, we are experts at what we do and can deliver a superior level of support to our clients.

Key benefits associated with our 24/7 Helpdesk, Support and Maintenance proposition include

  • Flexible options from standard office hours cover right through to 24 x 7 support
  • We can help you identify any skills gaps and offer the relevant administrator and user training
  • Volume of support can be tailored specifically to your business, from Fully Managed to adhoc
  • A multi-disciplined technical team, qualified and vendor certified to the highest levels
  • A dedicated support portal available 24/7, with all parts and labour required included

Whether you are considering implementing a new communications solution, or you have an existing Unify Openscape Business, Siemens Hi Path or Openscape Office Communications solution and you would benefit from some level of support or advice, Everything Voice would love to help.

For more information, please contact us today as below: