Unified Communications and Collaboration (UCC)

As the leading global provider of Unified Communications and Collaboration (UCC) services to operators worldwide, BroadSoft helps Everything Voice deliver voice services to Enterprise customers, on demand. Through working with BroadSoft, we are able to simplify the way organisations communicate and collaborate. Their unique and flexible UC-One app is a complete solution that delivers all the Unified Communication and Collaboration features companies need to boost satisfaction and worker productivity, whist reducing costs.

At Everything Voice, we provide a complete hosted business communications service, incorporating advanced call features that can be quickly scaled across multiple sites, enabling employees to communicate wherever they are. Hosted PBX removes the need for companies to operate and maintain their own PBXs, freeing up time, capital expenditure and resources for strategic projects.

Through including Broadsoft in to Everything Voice’s complete proposition, we are able to offer our clients

  • High definition, high quality, voice and video calling with advanced and flexible call features that can scale as your business grows
  • Plug and play deployment anywhere in your business
  • Improved productivity through easier and more effective communication with remote workers
  • Reduced CAPEX with fully managed solution – no need to purchase and maintain costly hardware
  • A solution which is hosted inside the service providers own infrastructure, minimising your investment in resource and equipment
  • Carrier class reliability provided by the service provider
  • Future proof – new services are available immediately as they’re added to the platform
  • Resilience – voice communications are not affected in case of flood or fire at Head office or branch offices
  • No capital outlay, just pay as you use
  • Hardware, upgrades and ongoing support costs are zero

The Broadsoft platform is hosted across multiple Tier 3 Data Centres with several interconnections and no single point of failure for disaster recovery and resilience. The same platform currently also supports a range of features for some 6 million users.

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