Efficient Mobile Working
A mobile workforce is becoming an increasingly important part of any SMB’s communications strategy. Providing the opportunity to increase your competitive position, raise productivity across your workforce and grow customer relationships more effectively, the process for mobilising a workforce however needs to be well managed, if the benefits are to be realised to their full potential.
Everything Voice has developed a combination of technologies which bring together VoIP Telephony, Video, Unified Communications and Web Collaboration which can be accessed from anywhere, on any device from one unified interface.
Mobility not only has a positive effect on the performance of your employees, instilling trust and raised staff morale, but also has a direct impact on the your customer satisfaction and relationships. Often more than one person is required to contribute to a specific project or customer query – support teams, knowledge based workers, account managers or external stakeholders – and getting these people together at short notice through whatever device is most convenient for them can set you apart from the rest of your industry.
The flexibility for customer-facing employees to take calls anywhere, anytime and on any device offers huge business benefits for SMBs, where resource is often more stretched than their larger and more established counterparts. Further benefits of updating your communications system can include dramatically reducing overall costs to the business, raising productivity and growing customer relationships.
For more information on Everything Voice’s proposition for designing, installing and maintaining an effective and flexible mobile communications strategy to suit your individual business needs, please click below: