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Home > Category > Call Recording

Call Recording

Call Recording: MiFID II Compliance

The revised Markets in Financial Instruments Directive (MiFID II) came into force in January 2018 to regulate the financial services…

Call Recording: PCI-DSS compliance

Compliant Call Recording Solutions should offer the ability to obfuscate (mask out) one or more sections of the audio of…

Call Recording and Data Protection

The concept of data protection is not new. Previously known as privacy by design, it’s always been part of data…

Call Recording has Been Re-invented

Call Recording as a Service is without doubt becoming more popular amongst businesses and even the smallest of organisations now…

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