Call Recording
Call Recording: MiFID II Compliance
The revised Markets in Financial Instruments Directive (MiFID II) came into force in January 2018 to regulate the financial services…
Call Recording: PCI-DSS compliance
Compliant Call Recording Solutions should offer the ability to obfuscate (mask out) one or more sections of the audio of…
Call Recording and Data Protection
The concept of data protection is not new. Previously known as privacy by design, it’s always been part of data…
Call Recording has Been Re-invented
Call Recording as a Service is without doubt becoming more popular amongst businesses and even the smallest of organisations now…
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