Charity & Not for Profit

Everything Voice

Charities by nature depend on donations to do good work and work to strict, unpredictable budgets, so we must provide a service that represents real value for money.

5

Poor communication within and between other teams

5

Unpredictable costs making it difficult to budget

5

Lack of organisation-wide communication and transparency

5

Geographically fragmented organisations

5

Training and supporting the workforce is difficult

5

Intense competition for staff, donors and volunteers

5

Attracting and retaining the best workforce

5

IT burden is relatively high

5

Planning ahead and diversification into new services

5

Pressure to fill gaps in service provision

5

Reduce costs

5

Reduce the IT burden

5

Flexible, agile, anywhere working

5

Predictable cost model, easy to budget

5

PAYG options for added flexibility

5

Ultra-reliable and available Cloud-ready internet connectivity

5

Integrated voice, video, messaging and collaboration

5

Modular and scalable to meet the changing needs of the organisation

5

Extensive integrations with 3rd party collaboration and productivity tools

5

Expand outreach – training volunteers or workers dynamically

Dementia Forward case study
5

VoIP platform hosted in a datacentre with no single points of failure, guaranteeing 99.99% service availability

5

Central system administration which is intuitive and allows the whole solution to be managed centrally

5

Conferencing, mobile integration, hunt groups and voicemail, without the expense of an on-site telephone system

5

Scalable and flexible, to meet the demands of a growing organisation

5

Cost reductions across a number of areas including call costs, lines and system support

5

Advanced services like call recording and CRM integration are available for the future

5

Single monthly subscription includes everything needed to maintain the system including telephone calls, system management, upgrades and Polycom VVX telephone handsets

Customer Testimonial

“As a growing charity we were keen to invest in a hosted VoIP system because it would allow us the flexibility of a single phone system over all of our locations now, and in the future. Everything Voice were asked to install new internet connectivity into our regional offices and the hosted VoIP solution has proved to be fantastic quality and easy to use. Everything Voice have proved to be very experienced and supportive throughout the implementation and now the system is live.”

Operations Director, Dementia Forward

Neil Hutchinson, Everything Voice
Inspira case study
5

Fully hosted/managed off site in a data centre, providing extensive, uninterrupted system availability and disaster recovery features to ensure continued operation

5

Removal and recycle of expensive legacy PBX hardware and ISDN lines, reducing Inspira’s long term costs

5

Raised productivity and efficiency through complete access to system features for remote workers on any device via a mobile app

5

The ability for staff to schedule and initiate both instant and scheduled conferences through the embedded audio-conferencing feature

5

Greater flexibility to meet future business needs, adding and taking away users as required and only paying for what is used or required

Customer Testimonial

“We have worked together for some time now and Everything Voice have become our ‘go to place’ for reliable expertise in supporting our more than 200 VoIP users across the whole business.”

Chris Latta, Head of IT, Inspira

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