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HELP DESK

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Digital Technology & IT

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Everything Voice

With a strong online presence comes challenges. GDPR guidelines, cybersecurity and DDoS attacks, scaling-up, staying online to provide a service and dips in bandwidth affecting the performance of that service.

Hosting, e-commerce and media streaming are all emerging industries that can benefit from the support and knowledge of telecoms experts to design cost-effective, efficient solutions.

There’s been an explosion of choice and innovations across business communications and we can help IT businesses forget about the research, so they can focus on providing the best service. Even though IT businesses are well aware of various technologies, with the right platform, connectivity and implementation from an experienced provider, good communication can create great businesses. After all, an IT company with sub-par video conferencing won’t foster confidence in potential clients.

We ourselves understand just how important internet reliability and performance are in order for us to operate efficiently as a business. As a result, we ensure our high-bandwidth connections and fully managed services ensure you have the speed and scalability to grow with your business.

Sector challenges

5

Staying available, connected and always on

5

Weak and slow communication with other teams

5

Deploying and accessing high-quality cloud services reliably and consistently in office locations

5

Slow speeds and sluggish performance, reducing productivity and service levels

5

Fully embracing new and efficient cloud services like Voice and Video due to existing connectivity inefficiencies

How we address them

5

Ultra-reliable and available Cloud-ready internet connectivity

5

Fully managed service, so you can focus on fulfilling your potential

5

24 x 7 proactive monitoring speeds up fault resolution

5

Manage and prioritise critical or real-time services

Singularitee Case Study

Jenna Cooper recently joined Singularitee as Sales Director with her role being to focus on growing and maintaining their client relations. Singularitee offer a comprehensive range of IT services to business of all sizes, with their main aim to help their clients secure data, enhance productivity and minimise technology costs wherever possible.

Singularitee’s Challenges

Singularitee had a customer who was moving offices at short notice and needed a temporary internet service to support the business whilst their new Fibre Leased line was installed. Having considered various internet options to bridge the gap, the main challenge was guaranteeing the performance and consistency needed to support their business applications including VOIP telephony.
Singularitee case study

The Solution

Everything Voice were able to propose a temporary 4G connection to resolve the lack of high speed internet when they initially moved in to their office. 4G was able to offer a quality, reliable and high speed connection and was very quick to implement taking less than a week from order to implementation.

Everything Voice worked hard to ensure a strong resilient solution was achieved and met all the internet needs and timeframes of the business, allowing them to operate with uninterrupted access to cloud and internet based applications as they had done previously. The 4G equipment was pre-configured by Everything Voice technicians and delivered it to site, ready to use.

“The performance and consistency of the temporary 4G service that Everything Voice supplied to us was excellent, even supporting high-demand applications such VOIP services,”
commented Jenna from Singularitee.

The Outcome

“The temporary 4G service fitted the needs of our client perfectly. It’s flexibility allowed us to tailor the service to our client and it was incredibly easy to use and set up. The team at Everything Voice are extremely friendly and supportive and as a result, Everything Voice are now our first choice for telecoms services and we would be happy to work in partnership with them again in future”
Jenna Cooper, Sales Director at Singularitee affirms.

The Future

Since Singularitee first worked with Everything Voice, they have worked together on a further project to deploy a new hosted VoIP telephony platform within their business. Everything Voice are specialists in Wildix VoIP technology and through implementing a more modern communications system, Singularitee have been able to offer greater flexibility to their workforce, with the features now available through their new platform which allows them to communicate anytime, anywhere through any device.

“The ability to use mobiles and desktops to communicate – through a range of channels such as instant messaging, video, email and calls – has transformed the way we communicate with our employees and clients and will definitely play an important role in our future success”.
Concludes Jenna.

Customer Testimonial

“The temporary 4G service fitted the needs of our client perfectly. It’s flexibility allowed us to tailor the service to our client and it was incredibly easy to use and set up. The team at Everything Voice are extremely friendly and supportive and as a result, Everything Voice are now our first choice for telecoms services and we would be happy to work in partnership with them again in future.”

Jenna Cooper, Sales Director, Singularitee

Latest News

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