Park a call with Function / BLF key To park / resume a call via Function / BLF key is possible from Wildix VoIP phone or Collaboration -> Fn Keys: Press the BLF key configured as “Park Location” during a call… Read More »How to park / resume a call
When you make an outbound call, as soon as you press dial, you receive an incoming call – This is due to your Collaboration app/browser client having its active device set to ANY As the system doesn’t know which device… Read More »Wildix Collaboration – I receive a call when dialling out
If your Wildix Collaboration stops broadcasting audio, there are 2 places you can check to determine what’s wrong. The first place is in your Wildix Collaboration settings and check that you have the right devices set for audio. In the… Read More »Wildix Collaboration – Microsoft Windows No outbound Audio
Select Colleagues in the top menu. People from the same department are automatically added to user’s roster and displayed in Colleagues menu upon the first time access. Users are subdivided by work teams (managed on the WMS side). You can view all the users… Read More »Wildix collaboration – Colleagues (roster)
Once you have downloaded the Outlook Integration extension in Wildix Collaboration. You should then see an Outlook tab as shown below in the screenshot. When downloaded, if you still cannot see the Outlook tab this could be down to a… Read More »Wildix Outlook integration – Install doesn’t work
Click on the ‘Apps‘ tab on the bottom-left menu of Microsoft Teams. In the menu, proceed to the ‘Built for your Organization‘ section. Click on the ‘Wildix‘ item. 4. Click on the ‘Add’ button. 5. Click on the ‘Login to Azure’ button. After the login you should see the… Read More »Wildix Collaboration – Microsoft Teams integration installation guide