Mobile Data collection

The data reporting in Mobile manager is dependent on the data from the networks. Depending on the carrier and service, update times can vary.Below is a table of services and…

Mobile Sims – Leadtime Matrix

O2 Dynamic SimsActivateTimescale = upto 24hrs (typically – 15mins)Bar or UnbarTimescale = upto 24hrs (typically – 15mins)Tariff changeTimescale = 1st day of the following month Vodafone Dynamic SimsActivateTimescale = upto…

DDNS (Dynamic Domain Name System) Over 4G

If you use a standard 4G mobile broadband SIM card in your 4G router then you will be unable to use Dynamic DNS.  This is because 4G mobile network providers…

Mobile SIM Fault Process

In order for us to effectively support you with your mobile query, please can you carry out the following checks; 1) Has the device been powered down for 5 minutes?…