How To Calculate If You're Spending Too Much On Your Telephone Costs
Written by Neil Hutchinson
Business Development Director
Tel: 0330 055 3570
For all those organisations that haven’t reviewed their telecoms costs for at least 12 months, it’s almost certain you’re spending too much. As an SME or School, you will be juggling so many tasks, it’s unlikely you will be able to justify this one as a top priority – however it really can save you money AND it doesn’t have to be as time-consuming as you think….
So, without taking the time to analyse your telephone bill in intricate detail, how can you quickly find out whether there are any savings to be made?
There are many factors which offer a high degree of certainty that your costs can be reduced. A steep rise in competition amongst suppliers of telephony services being one, which has brought the cost of many basic telephone services down. Secondly, having worked in the industry for so many years, we also know that it’s common for many businesses to have more telephone lines than they really need. And finally, advances in communications technology over recent years also provide the opportunity to streamline costs.
Calculate Your Savings
Finding the time to pull all the data together and discuss this with suppliers is often just not possible, so in this article, I’d like to outline a simple approach you can adopt to answer this dilemma.
We’ve found a tool which collects your raw telephone data for you and produces real-time and historical information in report format, including telephone line utilisation, plus call costs and call duration to specific destinations amongst other parameters. This is a ‘Call Reporting’ solution which in effect arms you with the information you need to quickly to identify any savings that can be made.
Not only will this allow you to make cost savings you wouldn’t otherwise have known were possible, you will also be able to ensure you’re not paying for services you don’t need, that your telephone solution is meeting your requirements and ultimately that you’re getting the most out of your budget.
So How Do You Access The Reports?
Unique from any other solution out there, is a call reporting solution which has no minimum term (so you can use it for as little or as much time as you want), you pay a small monthly subscription starting from £29 per month and there is no large upfront cost. The platform offers sophisticated reporting capabilities and is full hosted, taking away any need for you to buy a server, whilst software updates are applied automatically meaning there are also no additional maintenance or support costs.
You will be given full access to your own personalised web-based dashboard, accessible from any device, which provides a wide range of pre-built templates from which you can build reports to be sent to you at given intervals, depending on the information you wish to gather.