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HELP DESK

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Integration Services and support from Everything Voice

Integration Services

Helping your disparate systems work together.

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Most businesses now use a range of software and services to perform day-to-day operations. From CRM systems to billing, finance, file sharing platforms and more, staff can easily lose time moving between system to system, finding incompatibilities between various services that tarnishes the experience for both staff and customers.

Everything Voice has years of experience in making these separate systems work better together, with a comprehensive set of API integrations that can be customised across many of the most popular platforms, including Teams, Salesforce, Zendesk and HubSpot, to name a few.

This means that your teams can focus on using your main CRM application for the majority of their tasks, including calling, messaging, video conferencing and more. This greatly cuts down on app-switching and enables your team to stay on task far easier, creating a more streamlined experience and enhancing efficiencies.

Our experts can ensure that we integrate Microsoft Teams directly into your calling system, with either Direct Calling or Call2Teams, to ensure your employees are available wherever and whenever they’re needed.

Microsoft Teams has seen widespread acceptance across industries recently, and our experts can ensure that we integrate Microsoft Teams directly into your calling system, with either Direct Calling or Call2Teams, to ensure your employees are available wherever and whenever they’re needed. For more information on our Microsoft Teams solutions, check out our dedicated page.

What’s more, we can ensure all your networking technology; from managed routers to Network Termination Units and Wi-Fi Hubs, are all in sync and connected, ensuring efficient data paths and unrivalled reliability. Plus, we can monitor your entire connectivity infrastructure, checking for any cybersecurity concerns or performance dips, and you only need one number to call if anything goes wrong.

Integration benefits

5

Combine your communication platforms with your CRM system to streamline workflows

5

Highly flexible solutions that are compatible with all popular CRM systems

5

Greater visibility into performance through rich call reporting analytics

5

Provide a single port of call for all customer enquiries and information

5

Ideal for call centres, IT providers and professional service providers

Manchester Academy School Case Study

Since opening in September 2003, Manchester Academy has established itself as a school transforming the futures of some of the most disadvantaged young people. It fulfils a major role in the regeneration of the area and in contributing to community capacity.

The Academy has close and highly effective partnerships with renowned universities, local and nationwide businesses, as well as United Learning. United Learning is a national group made up of over fifty schools from the maintained and independent sectors.

The group is always keen to employ appropriate technologies to further its core educational mission, wherever a benefit can be demonstrated.

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Contact Everything Voice

Whatever the problem you’re facing, we can help solve it with you. We are invested in your communications and want to see your organisation thrive.

What our customers say

“Everything Voice has provided Your Housing Group with telecommunication equipment maintenance solutions which have improved communications for internal and external customers, while reducing costs.”

Simon Bradford, Compliance Manager, Your Housing Group

What our customers say

“We have worked together for some time now and Everything Voice has become our 'go to place' for reliable expertise in supporting our more than 200 VOIP users across the whole business.”

Chris Latta, Head of IT, Inspira

What our customers say

“Not only have savings been made on call charges but we no longer have expensive engineer call out fees to move extensions within the office. What we have now is a system that is flexible and easy to expand as required.”

Simon Martin, Head of Operations, WTJ Insurance

What our customers say

“Making the move to Unify and a VOIP solution has greatly improved communications between site to site offices, allowing us to be more flexible and efficient to our clients.”

Michael Knibb, Head of IT, Exchange Chambers

What our customers say

“Everything Voice were very helpful and worked with me to choose the right options for our system. They tailored their solution and demonstrations around what I required and then offered me a working solution without paying extra for add-ons that I didn’t need.”

Andy White, Network Manager, The Albion Academy

What our customers say

“As a growing charity we were keen to invest in a hosted VoIP system because it would allow us the flexibility of a single phone system over all of our locations now, and in the future. Everything Voice were asked to install new internet connectivity into our regional offices and the hosted VoIP solution has proved to be fantastic quality and easy to use. Everything Voice have proved to be very experienced and supportive throughout the implementation and now the system is live.”

Operations Director, Dementia Forward

What our customers say

“We have worked together for some time now and Everything Voice have become our ‘go to place’ for reliable expertise in supporting our more than 200 VoIP users across the whole business.”

Chris Latta, Head of IT, Inspira

What our customers say

“The solution Everything Voice proposed was the best solution offered to us throughout this process. The team at Everything Voice have been very proactive and helpful and the transition to the new technology was floorless. We experienced no downtime when setting up the new system and it took less than 2 days to train all staff and ensure they were up and running and able to make use of our investment.”

Joel Green, Head of Business Systems, TLG

What our customers say

“The temporary 4G service fitted the needs of our client perfectly. It’s flexibility allowed us to tailor the service to our client and it was incredibly easy to use and set up. The team at Everything Voice are extremely friendly and supportive and as a result, Everything Voice are now our first choice for telecoms services and we would be happy to work in partnership with them again in future.”

Jenna Cooper, Sales Director, Singularitee

What our customers say

“We decided to go for a hosted VoIP platform for our new telephony system because it gave us the flexibility we need to grow our team and not worry about the number of lines. Similarly, it gave us a great platform to integrate our phone line and CRM. We knew call quality was very important to our clients and found Everything Voice’s Synergy platform to offer a stable and reliable line. Everything Voice were very supportive in our project, especially in the implementation phase, and ensured that we could migrate our systems smoothly.”

Oliver Smith – BDB Financial

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