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HELP DESK

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Integration Services and support from Everything Voice

Integration Services

Helping your disparate systems work together.

Most businesses now use a range of software and services to perform day-to-day operations. From CRM systems to billing, finance, file sharing platforms and more, staff can easily lose time moving between system to system, finding incompatibilities between various services that tarnishes the experience for both staff and customers.

Everything Voice has years of experience in making these separate systems work better together, with a comprehensive set of API integrations that can be customised across many of the most popular platforms, including Teams, Salesforce, Zendesk and HubSpot, to name a few.

This means that your teams can focus on using your main CRM application for the majority of their tasks, including calling, messaging, video conferencing and more. This greatly cuts down on app-switching and enables your team to stay on task far easier, creating a more streamlined experience and enhancing efficiencies.

Business Communications with Everything Voice
Our experts can ensure that we integrate Microsoft Teams directly into your calling system, with either Direct Calling or Call2Teams, to ensure your employees are available wherever and whenever they’re needed.

Microsoft Teams has seen widespread acceptance across industries recently, and our experts can ensure that we integrate Microsoft Teams directly into your calling system, with either Direct Calling or Call2Teams, to ensure your employees are available wherever and whenever they’re needed. For more information on our Microsoft Teams solutions, check out our dedicated page.

What’s more, we can ensure all your networking technology; from managed routers to Network Termination Units and Wi-Fi Hubs, are all in sync and connected, ensuring efficient data paths and unrivalled reliability. Plus, we can monitor your entire connectivity infrastructure, checking for any cybersecurity concerns or performance dips, and you only need one number to call if anything goes wrong.

Integration benefits

5

Combine your communication platforms with your CRM system to streamline workflows

5

Highly flexible solutions that are compatible with all popular CRM systems

5

Greater visibility into performance through rich call reporting analytics

5

Provide a single port of call for all customer enquiries and information

5

Ideal for call centres, IT providers and professional service providers

Manchester Academy School Case Study

Since opening in September 2003, Manchester Academy has established itself as a school transforming the futures of some of the most disadvantaged young people. It fulfils a major role in the regeneration of the area and in contributing to community capacity.

The Academy has close and highly effective partnerships with renowned universities, local and nationwide businesses, as well as United Learning. United Learning is a national group made up of over fifty schools from the maintained and independent sectors.

The group is always keen to employ appropriate technologies to further its core educational mission, wherever a benefit can be demonstrated.

Learn more

Contact Everything Voice

Whatever the problem you’re facing, we can help solve it with you. We are invested in your communications and want to see your organisation thrive.





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What our customers say

“Everything Voice has provided Your Housing Group with telecommunication equipment maintenance solutions which have improved communications for internal and external customers, while reducing costs.”

Simon Bradford, Compliance Manager, Your Housing Group

What our customers say

“We have worked together for some time now and Everything Voice has become our 'go to place' for reliable expertise in supporting our more than 200 VOIP users across the whole business.”

Chris Latta, Head of IT, Inspira

What our customers say

“Not only have savings been made on call charges but we no longer have expensive engineer call out fees to move extensions within the office. What we have now is a system that is flexible and easy to expand as required.”

Simon Martin, Head of Operations, WTJ Insurance

What our customers say

“Making the move to Unify and a VOIP solution has greatly improved communications between site to site offices, allowing us to be more flexible and efficient to our clients.”

Michael Knibb, Head of IT, Exchange Chambers

What our customers say

“Everything Voice were very helpful and worked with me to choose the right options for our system. They tailored their solution and demonstrations around what I required and then offered me a working solution without paying extra for add-ons that I didn’t need.”

Andy White, Network Manager, The Albion Academy

Latest News

The world of telecommunications is constantly evolving and so are we. Check our latest news to stay up to date.

Telecoms: The ISDN switch off

Introduced in the 1980’s, ISDN (or Integrated Services Digital Network) is still a common method of connecting a business telephone system to the Public Telephone Network. When it was first...

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