Balancing the costs of your SIMs against the expected usage of your customers is as much guesswork as maths.
You may expect a certain usage level and work that into end-user costs. Still, if customers access their services more than expected and go over the allotted amount of data you provision, your costs quickly explode.
Rather than provisioning data per SIM, we provide our customers with a data pool, sharing data across all SIMs, greatly reducing the chance of customers causing your costs to jump unpredictably.
When your customers can’t connect to their devices, you’ll be the first port of call. And if you can’t give them a reason or solution, which isn’t the sort of customer experience that you want to deliver, they may start looking for a new provider.
That’s why our security clients love our Mobile Manager SIM Management platform, providing network analytics to identify issues quickly and provide faster resolutions for a higher level of customer satisfaction.
Whether you go direct to the carrier or to a reseller, provisioning SIM cards for all your hardware can be time-consuming, complex and requires holding stock – possibly for multiple networks – that may even take weeks to go live!
Our SIMs are usually activated within 30 minutes and include multi-network roaming, so you don’t have to worry about coverage from a specific carrier.