As specialists in the SMB and Education sectors, we have grown to understand the important business drivers within organisations of up to 500 users. Our solutions provide flexibility to each client, enabling us to design bespoke solutions which offer tangible business benefits and work within individual financial parameters.
Having worked across a wide range of sectors, we have strong experience of the Legal, Manufacturing, Professional Services, Education and Property sectors. To hear what some of our clients have said about the work we have done, please see below.
CALL LOGGING PLATFORM
"If I'm out of the office I can view all display boards and reports from my mobile ensuring I have complete call visibility at all times. Our call rates have improved greatly since we installed TIM, resulting in more business so it's definitely worked for us!"
Head of Sales, Global Office Suppies
"Making the move to Unify and a VOIP solution has greatly improved communications between site to site offices, allowing us to be more flexible and efficient to our clients. Being able to see presence between all three offices together with mobile users has brought big benefit’s to the way we communicate. Everything Voice have been key to helping us achieve this."
Head of IT, Exchange Chambers
NEW TELEPHONY SYSTEM WITH SUPPORT
"Your Housing Group needed to introduce a greater service and delivery function to the reactive maintenance and strategic overview of its telecoms systems to ensure the highest possible service levels across its asset portfolio. Everything Voice has been proactive in their approach to developing our portfolio whilst providing both technical and professional advice on how to further improve systems. We have been particularly impressed by Everything Voice's customer focus and commitment to ensure faults and repairs reported are appropriately actioned and dealt with in an efficient and effective manner, keeping avenues of communication and feedback open at all times."
Head of Compliance, Your Housing Group
EDUCATION - VOIP BASED TELEPHONY SOLUTION
“Everything Voice worked with us to choose the right options and were keen only to sell us what we needed. We can now implement and manage changes immediately without having to outsource these and wait for a third party to carry them out. Furthermore, as Openscape Business offers an integrated communications platform, staff are now able to keep in touch at anytime, from anywhere."
Network Manager, The Albion Academy
CALL LOGGING PLATFORM
“We’ve seen instant benefit from the call reporting information, as it now allows us to maximise productivity of staff & resources using real-time data. We wish it was something we’d done sooner….”
Daniel Crampton, Director, Regal Polythene
PRIVATELY HOSTED VOICE & UC SOLUTION
“We have worked together for some time now and Everything Voice have become our 'go to place' for reliable expertise in supporting our more than 200 VOIP users across the whole business.”
Head of IT, Inspira
EDUCATION - VOIP TELEPHONY SOLUTION
"The Openscape Business system provides all we require and so we would recommend both this and Everything Voice to people looking to implement a new phone system...”
Head of IT, Manchester Academy School
HOSTED VOIP WITH CRM INTEGRATION
"We knew call quality was very important to our clients, and have found synergy to offer a stable and reliable line. Everything Voice were very supportive in our project, especially in the implementation phase to ensure that we could migrate systems smoothly."
Operations Manager, BDB Financial
HOSTED VOIP WITH INTERNET CONNECTIVITY
"Everything Voice were asked to install new Internet Connectivity into our regional offices and a hosted VOIP solution which has proved to be fantastic quality and easy to use.. Their team have proved to be very experienced and supportive throughout the implementation and now the system is live."
Operations Director, Dementia Forward
"After many years of being frustrated with our very aged Panasonic PBX System, we decided to invest in replacing our phone system. With cost reduction and flexibility being key drivers, a VoIP solution from Unify was the perfect fit. Benefits include better routing of incoming calls, caller ID for the user, increased productivity and seamless communication for mobile workers who remain reachable while away from the desk. Not only have savings been made on call charges but no more expensive engineer call out fees to move extensions within the office, now we just pick up the phone and move. What we have now is a system that is flexible and easy to expand as business requirements dictates while maintaining a professional customer service."
Simon Martin, Head of Operations, WTJ Insurance
CALL REPORTING SOFTWARE
“The TIM reporting software has proved to be a great benefit to our organisation, ensuring that not only can we ensure calls are being handled in the most efficient way possible but also monitor call handling through historical reports and real time information. It has an easy to use interface that allows us to easily analyse reports which help us achieve our call response times throughout the company.”
Head of IT, Exchange Chambers