One platform. Five Managed Hardware solutions.
Operationally superior connectivity for security-critical enviornments.
Whether you’re protecting a single remote site or managing thousands of connected devices, Robus tIQ™ gives you the hardware, management, support and connectivity to deploy with confidence.
Connectivity shouldn’t become your operational bottleneck.
Every deployment adds another router, another SIM, another support ticket and another potential engineer visit.
As your estate grows, managing connectivity becomes increasingly complex.
RobustIQ™ simplifies that complexity by combining managed hardware, intelligent management, resilient connectivity and expert support into one integrated platform.
Introducing the RobustIQ™ platform
Connect
Managed industrial gateways built for security environments.
Control
Monitor, configure and recover devices remotely.
Support
24/7 technical expertise and managed services.
Scale
Flexible connectivity designed to grow with your business.
More Than a Gateway. A Fully Managed Connectivity Service
Every RobustIQ deployment can be supported by a range of managed services designed to reduce operational complexity, improve visibility and keep your connected security systems performing at their best.
Whether you need simple hardware replacement or fully managed remote device administration, RobustIQ gives you the flexibility to choose the level of support that’s right for your business.
Choose Your Level of Support
RobustIQ Management
Complete visibility and remote control.
Ideal for organisations that want to proactively mamage their connected estate without unecessary engineer visits.
Included services
- Remote configuration changes
- Remote diagnostics
- Online / offline monitoring
- Device inventory management
- GPS device location
- Celluar site surveys
- Remote device recovery
- SMS recovery
- Feature enable / disable
- Remote technical triage
Ideal for
Security installers, monitoring centres and organisations managing multiple remote deployments.
RobustIQ Support
Expert support when you need it.
Our UK-based technical team works as an extension of your business, helping you deploy, maintain and support your connectivity infrastrcuture.
Included services
- 24/7/365 telephone support
- Hardware as a service
- Next business day replacement
- Pre-configuration before dispatch
- Engineer onboarding and training
- SIM steering
- Dedicated account management
- Fully managed connectivity
Ideal for
Businesses looking to reduce internal support overhead while improving customer service.
Why Customers Choose Managed Services
Reduce Engineer Visits
Many issues can be diagnosed or resolved remotely without sending an engineer to site.
Improve Visibility
Know exactly what’s happening across your connected estate with real-time monitoring and diagnostics.
Scale with Confidence
As your deployments grow, RobustIQ grows with you through managed support and intelligent connectivity.
Choose Your Managed Hardware
Rather than comparing technical specifications, we've designed our hardware portfolio around operational requirements.
| Feature | Basic | BasicRoam | Essential | Pro | Ultimate |
|---|---|---|---|---|---|
| Standard Installations | ✓ | ✓ | ✓ | ✓ | ✓ |
| Single Network | ✓ | — | ✓ | — | — |
| Multi-Network | — | ✓ | — | ✓ | ✓ |
| eSIM | — | ✓ | ✓ | ✓ | ✓ |
| VPN | — | — | ✓ | ✓ | ✓ |
| ARC Monitoring | — | — | ✓ | ✓ | ✓ |
| Smart Roaming | — | ✓ | — | ✓ | ✓ |
| Dual SIM Failover | — | — | — | — | ✓ |
| Business Critical | — | — | ✓ | ✓ | ✓ |
| Mission Critical | — | — | — | ✓ | ✓ |
Which Product Is Right for You?
Basic
Reliable, cost-effective connectivity for everyday security installations
Ideal for: Alarm systems • Single-site CCTV • Standard remote connections
BasicRoam
Multi-network connectivity where improved coverage is essential.
Ideal for: Rural deployments • Temporary sites • Variable signal locations
Essential
Professional managed connectivity for monitored security systems.
Ideal for: ARC-connected installations • Managed CCTV • Commercial security
Pro
Designed for business-critical environments where resilience matters.
Ideal for: Utilities • Construction • Large remote estates
Ultimate
Maximum resilience for mission-critical applications.
Ideal for: Critical infrastructure • High-security sites • National deployments • Dual connectivity
More Than Hardware
Choosing RobustIQ isn’t simply selecting a gateway. You’re investing in an operational connectivity platform designed to help you deploy faster, reduce avoidable engineer visits and maintain greater visibility across your connected estate
From intelligent remote management to expert technical support, RobustIQ helps security businesses operate more efficiently as they grow.
Ready to simplify your connectivity?
Whether you’re deploying ten sites or thousands, RobustIQ™ helps reduce operational complexity white improving visibility, resilience and control.