Service Status

SERVICE STATUS

Current status:

  • Hosted Platforms – No issues reported
  • Call Manager – No issues reported
  • Network Connectivity – No issues reported
  • SIP Trunking – No issues reported
  • Mobile Networks – No issues reported

Planned Works:

Voiceflex Core Network changes – 2019-04-22 to 2019-04-25

At Risk – 2019/04/22 09h00 -21h00 
Voiceflex core networking team will be installing new primary core routers at our data centres during this planned maintenance window. No other service should be affected by these changes.

At Risk – 2019/04/23 21h00 -24h00 
Service affecting – 2019/04/24 00h01-03h00am – Traffic affecting outage (up to 5min) while new hardware comes online, circuit re-patching is completed and traffic reroute. Voiceflex core networking team will be upgrading the primary core routers at our data centres during this planned maintenance window.

At Risk – 2019/04/24 21h00 -24h00 
Service affecting – 2019/04/25 00h01-03h00am – Traffic affecting outage (up to 5min) while new hardware comes online, circuit re-patching is completed and traffic reroute. Voiceflex core networking team will be upgrading the primary core routers at our data centres during this planned maintenance window

If you believe you have an issue that may not be limited to your individual site/sites, please contact us on

0330 055 3570 and select Option 2