In these testing times charities and Not-For-Profits want to be doing what they do best: providing essential services, inspiring staff and volunteers, and raising money.
What you don’t want to be doing is worrying about your communications or phone service. That’s where we come in. At Everything Voice we’re experts in hosted business VoIP (Voice over Internet Protocol) and specialists in the charity sector.
We’ll design, implement and manage exactly the right VoIP solution for your needs and budget. That leaves you free to get on with running your organisation.
Hosted VoIP can make all the difference
It’s important that your focus is not diluted. Third sector organisations face a wide range of challenges, many of which have been made worse by the pandemic.
For example, teams and individuals are fragmented, making it difficult to promote collaboration and a sense of togetherness. Keeping staff and volunteers motivated and engaged has been a tough challenge over the last year.
In addition, charities and not for profits face a perfect storm of reduced funding and greater demand. With face-to-face meetings cancelled, nurturing new corporate partners to fill funding and knowledge gaps has been especially tricky.
With no end to social distancing in sight, third sector organisations need to diversify both funding streams and services. Where possible, service provision has moved online, though the transition has not been easy for cash- and resource-strapped teams. Many charities have also moved to digital fundraising models for the first time ever, due to the pandemic.
These are serious challenges, and nobody expects the situation to improve much in 2021. But one thing is clear. Better communications can help in every instance. A hosted voice VoIP service from Everything Voice can help you navigate the pandemic, and the uncertain future after it.
Communications drive efficiency
That’s because modern cloud-based communications can make your organisation more effective, and they can do it in a way that won’t blow a limited budget. In fact, they can actually be more cost-effective than traditional telephone systems.
With our own hosted VoIP solution, you get to interact with your staff, funders and volunteers in the way they want. VoIP brings HD voice, video, messaging, chat and collaboration tools together in one seamless service. It’s the next best thing to face to face meetings, and a good deal more time- and cost-effective.
Plus, hosted VoIP supports office work, remote work, or a combination of the two (you just need an internet connection). Its powerful features, such as audio and video conferencing and call recording, are accessible anywhere, and consistent across devices. They even work with a BYOD policy – using your personal laptop or mobile phone – which can save organisations a considerable sum in equipment costs.
In fact, hosted VoIP is cost-effective in all sorts of ways. Phone calls are cheaper than traditional landline calls. You don’t have to house any equipment on your premises, removing storage, security and maintenance costs. And with Everything Voice, our predictable cost model makes budgeting easy.
With hosted VoIP, you never have to invest in capacity you can’t use. The service is effortlessly scalable and flexible. If you need to add new users, do it in a couple of clicks. If you need to remove them (perhaps due to furlough), that’s just as straightforward.
Features and permissions can be added and taken away in much the same way.
Everything Voice is your charity sector specialist
Third sector organisations will benefit from hosted VoIP, and even more so if their communications supplier is a sector specialist. At Everything Voice, we won’t just sell you a business phone system. We’ll design the right service for your specific needs.
It’s all about relationships. We’ll get to know your organisation in detail, and then suggest the solution, features and functionality that are right for you. We’ll give you everything we think you need, and nothing you don’t, and we’ll make sure it’s all steadfastly reliable and secure.
Our experts will monitor your service, keep it constantly updated with the latest patches and improvements, and advise you on any new innovations we think you might benefit from.
We believe in partnerships, and we’re happy to act as an extension of your own team. We’re constantly curious about technology, so if you come to us with a query we’ll happily find an answer.
Ultimately, you can trust us to deliver because we put our money where our mouth is. Our 30-day Pay As You Go contracts on software and service means it’s in our interest to foster innovation and work proactively on your behalf.
But don’t take our word for it. Chris Latta, Head of IT at social enterprise organisation Inspira, calls Everything Voice his ‘go to place’ for “reliable expertise in supporting our more than 200 VoIP users.” You can find more charity and third sector case studies here.
These are tough times for the third sector, but better communications are a proven way to drive efficiency and productivity in your organisation. They can also make virtual service provision and fundraising work harder on your behalf. And with Everything Voice as your telecoms partner, you’ll get the hoisted VoIP solution you need.